Singapore, November 14, 2019

Highlights from past summits


Maneesh Mittal

Chief Omnichannel + Digital,

Shoppers Stop

Omri Mendellevich

Founder + CTO, Dynamic Yield

Nathan Martin

eCommerce Personalization Manager, The Warehouse Group

Simon Wintels


McKinsey & Company

Ori Lavie

SVP Global Sales,
Dynamic Yield

Sean Clanchy

Head of Optimisation, Swanky Agency

Mark Van Den Haak

VP of Sales, APAC,

Dynamic Yield

Idan Gurel

Director of Product Strategy Solutions,

Dynamic Yield

Sistla Sumanth

APAC Customer Success Manager,

Dynamic Yield

Mukund Ramachandran

CMO, Dynamic Yield

Summit Attendees

What is Personalization Pioneers?

The industry’s most renowned event in personalization, Dynamic Yield’s Pioneers Summit brings together those on the forefront of change in retail, finance, travel, publishing, and beyond to share stories, inspiration, and thoughts on the evolving science of customer experience delivery. You’ll meet other Personalization Pioneers in attendance who are interested in learning more about the innovative and inspirational stories taking place in the field. You will leave with all the materials and strategies you need to make personalization the cornerstone of your digital strategy – helping improve key business metrics while delighting your customers.

Why go?

Relationship Building

Meet fellow peers who are serious about personalization, ensuring high-quality networking, discussions and learning.

Pure Practical Learning

Learn from pros who do this stuff on a daily basis. Learn about the latest trends in personalization, next-level tactics, high impact use cases and methodologies.

Personalization at Scale

Learn how Dynamic Yield plans to develop product features to help you take advantage of shifts in End to End Journey Personalization, Machine Learning and AI.

Media Partners

Our solution and technology partner ecosystem provides the strategic guidance, insights and execution required to ensure that you are always on top of your game with Dynamic Yield.

We are excited to announce the following industry leaders as official Sponsors at Personalization Pioneers!


Wednesday, September 4

We will break up the group into four separate, invitation only dinners, where you’ll have the opportunity to mix and mingle with one of our stellar partners followed by happy hour!

Thursday, November 14

Fuel up for the day with the delicious breakfast spread consisting of assorted pastries, fruit, yogurt, granola, fresh juices, and more!

Our VP of Sales in APAC, Mark Van Den Haak, will kick of Personalization Pioneers 2019 in his opening remarks on stage following breakfast! His introduction will fill you in on what you can expect to learn and how to get the most out of the day.

Mark Van Den Haak

VP of Sales, APAC, Dynamic Yield

What will personalization look like in 2020? And more importantly, what is Dynamic Yield doing to build an open-architecture platform that will meet the future demands of marketers across the globe? In this session, CTO & Co-Founder Omri Mendellevich will present insights on the future of customer experience and Dynamic Yield’s product roadmap.

Omri Mendellevich,
Founder and CTO, Dynamic Yield

We will be sharing the stage with The Warehouse Group. They will explore what one-year in with Dynamic Yield as their personalization partner looks like. From challenges and ideation to uplift and big wins!

Nathan Martin
eCommerce Personalization Manager, The Warehouse Group

Catch up with colleagues and peers over snacks, coffee, and tea during this networking break.

Personalization is a touchstone of exceptional customer experiences and is now a modern-day necessity to compete and grow. In this talk, Shopper Stop will talk about how a hypothesis becomes a reality through ideating with the team, technical workflows, and more.

Maneesh Mittal
Chief Omnichannel + Digital, Shoppers Stop

In this talk, Mukund will uncover when and where Giant Amazon leverages personalization to deliver positive customer experience and improve one-to-one interactions. We’ll also share our take on the best elements of Amazon’s recommendation engine, highlight gaps in the eCommerce giant’s implementations, and grant exclusive access to an expansive collection of real use cases Amazon deploys across its digital properties.

Mukund Ramachandran,
Chief Marketing Officer, Dynamic Yield

Enjoy some down time over a variety of sandwiches, salads, and assorted sides.

In this session, Ori Lavie, DY’s Senior VP of Sales will share global benchmarks on DynamicYield customer activity and innovative use cases.  Beginning with usage data, we’ll dive into what our community is achieving with DynamicYield.  We’ll share insights on activity and types of experiences that are being delivered.  From there we will spotlight some of the most valuable an innovative use cases that you, the DY community, have deployed.  You will come away with a better understanding of an optimal program mix and new inspiration to delight your customers and drive value.

Ori Lavie,
Senior Vice President of Sales, Dynamic Yield

Catch up with colleagues and peers over snacks, coffee, and tea during this networking break.

In this hands-on session, we will guide you through the fundamentals and best practices for using Dynamic Yield effectively. This beginner’s level workshop will equip you with all of the tools required to kickstart your personalization journey, and serves as a great refresher course for users who are still becoming comfortable with the product. This is an interactive session in which you will work within your existing account or a Dynamic Yield instance provided onsite. Please bring your personal computer.

This session is open to all.

In this intensive workshop, you will dive deep into advanced segmentation, user persona, execution processes, and additional techniques that are essential for your robust personalization strategy. This is an interactive session in which you will work within your account, so please bring your personal computer.

Deep dive capabilities that will be covered:

  • Audience
    • Audience Manager
    • CRM
    • Affinity
  • Email
    • Email Recommendations
    • Email Triggers
  • Multi – Touch
    • Creating campaigns across site
  • Recommendations
    • Strategies
    • Best Practices

*This session is only open to active Dynamic Yield users.

We don’t do it alone. We rely heavily on our partnerships program that yields a ton of activity in the region. We are taking this opportunity to showcase a number of our most successful partnerships. You will have the chance to learn how leading agencies and solutions scale and grow their systems, technology, and market share. Join this session to learn directly from executives who are solving the same issues you are. This session is open to all.

Mukund will close out the day with a quick wrap up, where he’ll review what you have learned and what to expect on the horizon!

Mukund Ramachandran,
Chief Marketing Officer, Dynamic Yield

Following an insightful day, please enjoy a drink on us. We will also be serving canapes.

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Mukund, CMO, Dynamic Yield
Mukund Ramachandran,
CMO, Dynamic Yield
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Mukund, CMO, Dynamic Yield
Mukund Ramachandran,
CMO, Dynamic Yield


Hotel Fort Canning
11 Canning Walk, Singapore 178881


Please find convenient lodging options below available for you to book directly with the property.

Hotel Fort Canning
11 Canning Walk • Singapore • +65 6559 6769

The Capitol Kempinski Hotel Singapore
15 Stamford Road • Singapore • +65 6368 8888

Rendezvous Hotel Singapore
9 Bras Basah Road • Singapore • +65 6881 8888

Concorde Hotel Singapore
100 Orchard Road • Singapore • +65 6733 8855

Personalization Pioneers Singapore